Last updated June 12, 2024
Traders ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, store, use, and share your information when you use our services ("Services"), such as when you:
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:
Sensitive Information: We do not process sensitive information.
Application Data: If you use our application(s), we may also collect the following information if you choose to provide us with access or permission:
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
Some information such as your Internet Protocol (IP) address and/or browser and device characteristics is collected automatically when you visit our Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We may share information in specific situations described in this section and/or with the following third parties:
We may use cookies and similar tracking technologies (like web beacons and pixels) to collect and store your information. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law and business need.
When there is no ongoing need, we delete or anonymize personal data where possible.
We aim to protect your personal information through organizational and technical security measures.
No electronic transmission or storage technology is 100% secure.
Transmission of personal information to and from our Services is at your own risk.
You should only access the Services within a secure environment.
You may review, change, or terminate your account at any time, depending on your location.
Withdrawing your consent: If we rely on consent, you can withdraw it at any time.
This does not affect lawful processing performed before withdrawal.
Account Information
If you want to review or change account information, you can:
Upon termination request, we will deactivate or delete account data from active databases.
We may retain some information for fraud prevention, investigations, legal terms, or legal compliance.
Most browsers and some mobile systems include a Do-Not-Track (DNT) feature.
No uniform DNT standard has been finalized, so we do not currently respond to DNT signals.
If this changes in the future, we will update this privacy notice.
Yes. We update this notice as needed to stay compliant with relevant laws.
Updates are indicated by a revised date. Material changes may be posted prominently or sent directly.
We encourage you to review this notice frequently.
If you have questions or comments, email us at support@traders.com.
You can request access to personal information we collect, details of processing, corrections, or deletion.
You may also have the right to withdraw consent depending on applicable law.
To review, update, or delete your personal information, email support@traders.com.